Cybergolf Pay Payment Processing

Cybergolf Pay benefits include:

  • Unlimited transactions
  • No setup or hidden fees
  • Flat 2.7% fee
  • PCI compliant
  • Secured with bank-level encryption
  • No more 3rd party processing, which means faster support and resolutions for issues.
  • Real Time Pay means you receive your funds within a few business days. Not weeks, or months.
  • Works seamlessly with your current Cybergolf products
  • Integrated with your Cybergolf Marketing System
  • Works with sZensoft Point of Sale software

 

FAQ

Do I need to enroll with Cybergolf Pay?

If you use your Cybergolf Marketing System for eCommerce (Online Events/Online Proshop) or GolfRev, then you will need to sign up for the new Cybergolf Pay system as the agreements with other payment processors (Authorize.net, ETS, etc.) will end on 8/31/2017.

How do I enroll for Cybergolf Pay?

Start by logging in to your Cybergolf Marketing System (https://www.cgmarketingsystems.com/broadcast/login.asp). If you need your login information, please email a request to [email protected], please include the course, company, or club you need the login information for. Once you are logged in click on the link in the top right corner that says "Set up Payments".

On the next screen you'll be presented with a form that you'll need to fill out. You'll want to have all of your business financial information at hand as you'll need your Tax ID, routing number, account number, business address, and other business information. Please note that you'll want to double check the information before submitting it, as incorrect information can result in a delay of setup.

Can I stay with my current payment processor?

No, unfortunately. As of August 31st our agreements with 3rd party processors (ETS and Authorize.Net) will end. So you will need to switch from your current payment processor to Cybergolf Pay. This is a good thing though, as the Cybergolf Pay system has been specifically tried and tested with all of our offerings/products, so we know they work seamlessly with our products.

Additionally, this means that we no longer need to rely on third party support for issues relating to payment processing. So you should experience a much quicker turn-around and resolution to any payment processing issues you may have. Also, if you didn't need more of a reason to switch over, our flat rate of 2.7% is very competitive, as it beats out many popular payment processors like PayPal, Amazon Pay, and Authorize.net, and should save you money in the long run.

Lastly, with Cybergolf Pay you get Real Time Pay which means that you'll receive any funds from online transactions in a matter of business days, not weeks or months.

I'm currently setup for manual processing, can I continue to process transactions through my point of sale system?

For PCI compliance, security, and liability reasons you will no longer be able to run the transactions manually. However this is a good thing, as removing the human element from payment processing increases the security for all involved with the transaction. Additionally, running the card without the card present can result in higher fees paid to the payment processor. So enrolling in Cybergolf Pay will help you to keep costs low and security high, thus increasing your profits while decreasing your liability.

Do we receive the full amount or an adjusted amount minus the 2.7% transactional fee?

You'll receive the full amount for any sales you make using Cybergolf Pay. At the end of the month we'll total up the transactions and auto-debit the fee from the account you setup with. You'll be able to see the fee deduction from the Transactions screen when your payment process is active. This is the same screen you use to manage/void/refund transactions.

Will we still receive online order notifications for online orders?

Yes, you'll continue to receive order notifications for online orders. However you will not need to run any transactions as the customer's credit/debit card is automatically run through the Cybergolf Pay system when the customer checks out.
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Cybergolf is an integral technology partner with OB Sports. With their websites, email marketing tools and ecommerce functionality we are able to make our course websites become our marketing and revenue hubs."
- OB Sports Golf Management