Customer Service

“We take our customer service very seriously here at Cybergolf and our goal is to make sure every customer is satisfied to the highest degree and feels like they are cared about and listened to.”

Gabriel | Cybergolf Customer Service & Technical Support Manager

Below Are 5 Key Components to Our Customer Service:


  • 1. Patience
    Sometimes issues come up that take a little time to solve. We’re going to have patience and make sure we solve your problem correctly.
  • 2. Attentiveness
    Our goal is to really listen to our customers so we can help them as quickly and efficiently as possible. Everyone wants to feel that they are being heard – especially when there is a problem.
  • 3. Clear Communication Skills
    We focus on email communication with clear and concise directions. This saves time for our customers and it also allows our customers to learn more about Cybergolf's technology and solutions.
  • 4. Knowledge of the Product
    All Cybergolf employees have a deep knowledge of how our products work. Without knowing our products from front to back, we won't know how to help customers when they run into problems.
  • 5. Empathy
    Perhaps empathy - the ability to understand and share the feelings of another - is more of a character trait than a skill. But since empathy can be learned and improved upon, we'd be remiss not to include it here.
Cybergolf is an integral technology partner with OB Sports. With their websites, email marketing tools and ecommerce functionality we are able to make our course websites become our "marketing and revenue hubs."
OB Sports Golf Management
We lost our POS system during a power surge in the summer of 2016. We quickly researched numerous companies and chose Cybergolf's all inclusive POS solution. Their Point of Sale components are state of the art along with their great marketing tools and everything else they offer. I especially like the GolfRev solution. Their service is both prompt and professional. I highly recommend!
Rick Reed - GM/PGA Professional - Florence Golf Links
Cybergolf is the leading web, mobile, and e-commerce provider in the golf industry.

Cybergolf provides innovative technology, expert knowledge, and excellent customer service, helping our golf course clients sell millions of rounds of golf!
They are responsive, progressive, affordable, and understand that their customers need to control their message and their tee sheet. I highly recommend Cybergolf's services!
Stow Acres Country Club
The Cybergolf staff is superb in assisting with the architecture of the site and making it user friendly. In short, I give them my highest endorsement!
VGCSA